Frequently Asked Questions
You have questions, we have answers!
If there’s a specific question not found on this page, please reach out to our team at tinyhomeflorals@gmail.com. We’d love to connect!
Everyday Flower FAQs
Do you deliver?
Yes! We deliver from Monday to Saturday from 11:00am – 6:00pm. For more detailed information about our delivery process, check out our delivery information page here.
How much notice do you need?
As a tiny, home studio, all floral orders require a minimum of 5 days advance notice prior to your requested delivery date. Orders placed without 5 days notice cannot be fulfilled.
The flowers don't look like the image online!
As we work with a natural product, Tiny Home Florals cannot guarantee the exact colour or variation of any flowers shown in images and substitutions may be necessary. We prioritize flowers in season to provide the best quality of flowers possible, and to give some underdog flowers a chance to shine!
In the case of a substitution, Tiny Home Florals guarantees to always substitute flowers of equal or higher value and will keep with the original style chosen.
I would like to refund or cancel my order.
For more detailed information about our policies, check out our refund and cancellation information page here.
Should you need to cancel your order, the full amount will be refunded ONLY if notice is received to tinyhomeflorals@gmail.com, a minimum of 72 hours (3 days) prior to the scheduled delivery date. We are unable to cancel and refund orders that have already been created and/or are in the process of being delivered.
Wedding FAQs
Do you have a minimum spend?
Our full service wedding minimum spend is $1,500. Commonly, our clients spend between $1,500 – $4,000 to achieve the style and likeness we are known for. This average includes the cost of your florals, small rentals, and the labour to produce, deliver, and set up your wedding day florals.
How far in advance do you book?
We typically book our full service weddings 6-12 months prior to the wedding date. For our A La Carte weddings we require 2 months notice prior to the wedding date.
We do limit the number of weddings we take on each year to ensure the quality of service remains at its best for all of our clients. This also gives us time to keep a healthy work-life balance, rejuvenate our creativity, and work on other projects. Thank you for your understanding!
Where should we spend our budget, floral wise?
There’s really no right or wrong way to spend your budget – each wedding is personal to each couple!
However, we recommend focusing your floral budget on the most impactful and photographed designs, specifically the bridal bouquet, ceremony florals, and tables. Boutonnieres, corsages, and (big) bridesmaid bouquets are all nice-to-haves, but not the most impactful.
With our guidance, we can help you best allocate your wedding floral budget that aligns with the parts of your wedding you wish to highlight and remember most!
I don't know much about flowers...
Not a problem – that’s what we’re here for! You don’t have to come with a full floral plan before reaching out to us – we dream, think, talk, and play with flowers all day, every day. Flowers are our love language!
If you have a general sense of what you gravitate towards, we can pull from your inspiration to curate your floral proposal with flowers we know you’d fall in love with.
Event FAQs
How far in advance do you book?
We recommend reaching out at least 3 months in advance for life and corporate events to ensure your date is secured and seasonal blooms can be pre-ordered.
Please keep in mind our busy seasons fall on: Valentine’s Day, Mother’s Day, and peak wedding season from June – August. We recommend reaching out at least 4-6 months in advance if your event falls during our peak seasons.
What is the design process for event florals?
Once we have received your event inquiry form and information, we will connect to review your floral request and provide a 1-paged moodboard to align on your colour palette and design style. We will provide a quote estimate along with our events contract and require a 25% deposit to secure the date and our services.
We do not provide detailed look-books for event florals, but we guarantee our whimsical, garden-style arrangements Tiny Home Florals is known for will be prominent in your arrangements!
What is included in a Bloom Bar booking?
Our bloom bar experience includes a stunning selection of fresh seasonal blooms and greenery, display vessels, professional styling and support to assist guests, and additional wrapping paper, ribbon, and/or tags upon request.
We request that there is a sturdy table (roughly 6-8 feet long) and a small area nearby to store backup stems and wrapping supplies. We bring our own tablecloths and aesthetic display props for the bloom bar station.
Do you handle delivery and set up?
Yes. For life and corporate events, our team manages end-to-end logistics, coordinating timely local delivery, professional on-site setup, and post-event breakdown for an additional fee.
For Bloom Bar bookings, to ensure your event runs smoothly, our team will conduct post-event breakdown immediately upon completion of the Bloom Bar station itself (rather than waiting until your entire event ends). This ensures the station is packed away seamlessly so you and your guests can relax and enjoy the rest of your celebration together!
Workshop FAQs
Public vs. Private Workshop Difference?
Although both workshops consist of the same overall floral workshop style and structure there are a few differences between our public and private workshops!
Our public workshops focus more on a larger community-based creative experience. You (and your friends) can meet new people in our greater community who are all interested in flowers! We focus on creating a safe and inclusive space for a flower lovers to enjoy a few hours of creativity together!
Our private workshops are perfected for birthday celebrations, bridal showers, corporate team-building events, or a fun night out with friends! Your group can enjoy your own space to have fun and build stronger and deeper friendship!
What is included in the ticket price?
Our 2.5 hour workshop includes all fresh flowers, greenery, vessel/vase, tools, and mechanics are provided! You will get step-by-step design instructions, personal guidance throughout the class, and you get to take home your completed floral arrangement at the end of the event!
Minimum or Maximum Group Size?
To maintain an intimate, hands-on creative experience, our private workshop requires a minimum of 4 participants. Depending on the location of the workshop (private residence vs. rental studio) ticket prices and participant maximums vary. Please inquire with us for more information!
Our public workshops ranges from 6-8 participants per session.
(For larger groups, ask us about our studio rental options!)
Cancellation or Refund Policy
Due to the nature of fresh florals and supplies ordered specifically for your reserved spot ahead of time, tickets are non-refundable.
However, if you are unable to attend, you are welcome to transfer your ticket to a friend or family member – just send us a quick message with their name prior to class at tinyhomeflorals@gmail.com!